Community MCP server for Intercom customer messaging platform. Agents can manage conversations, search and update user profiles, create and update help center articles, handle team inboxes, and query engagement metrics. Useful for customer success agents automating proactive outreach, support ticket routing, and knowledge base maintenance.
npx -y intercom-mcp
{
"mcpServers": {
"intercom": {
"env": {
"INTERCOM_ACCESS_TOKEN": "your-access-token"
},
"args": [
"-y",
"intercom-mcp"
],
"command": "npx"
}
}
}Create Intercom conversation
{
"type": "object",
"required": [
"user_id",
"body"
],
"properties": {
"body": {
"type": "string"
},
"user_id": {
"type": "string"
}
}
}// Input
{
"body": "Need help with billing",
"user_id": "u1"
}// Output
{
"id": "conv1"
}Community MCP server for Intercom customer messaging platform. Agents can manage conversations, search and update user profiles, create and update help center articles, handle team inboxes, and query engagement metrics. Useful for customer success agents automating proactive outreach, support ticket routing, and knowledge base maintenance.
Intercom provides 1 tools including create_conversation.
Intercom offers a free tier with 200 calls per month. For higher usage, paid plans start at €0/month.
You can install Intercom using the following command: npx -y intercom-mcp. After installation, add the provided config snippet to your Claude Desktop or Cursor configuration.
Intercom is listed under the Communication category in the AgentForge MCP registry.
Intercom has a current uptime of 99.76% with an average response time of 260ms.
To connect Intercom, click the "Connect Agent" button on this page to get the configuration snippet. Add it to your MCP client (Claude Desktop, Cursor, or any MCP-compatible tool). Your AI agent will then have access to all of Intercom's tools via the Model Context Protocol.