Community MCP server for Zendesk customer support platform. Agents can create and update tickets, search the knowledge base, manage users and organizations, add internal notes, and query support metrics. Ideal for building AI-powered customer support agents that triage tickets, suggest solutions from the knowledge base, and automate routine support tasks.
npx -y mcp-server-zendesk
{
"mcpServers": {
"zendesk": {
"env": {
"ZENDESK_EMAIL": "your-email",
"ZENDESK_API_TOKEN": "your-api-token",
"ZENDESK_SUBDOMAIN": "your-subdomain"
},
"args": [
"-y",
"mcp-server-zendesk"
],
"command": "npx"
}
}
}Update Zendesk ticket
{
"type": "object",
"required": [
"ticket_id"
],
"properties": {
"status": {
"type": "string"
},
"comment": {
"type": "string"
},
"ticket_id": {
"type": "integer"
}
}
}// Input
{
"status": "solved",
"comment": "Issue resolved by restarting the service.",
"ticket_id": 42
}// Output
{
"success": true
}Community MCP server for Zendesk customer support platform. Agents can create and update tickets, search the knowledge base, manage users and organizations, add internal notes, and query support metrics. Ideal for building AI-powered customer support agents that triage tickets, suggest solutions from the knowledge base, and automate routine support tasks.
Zendesk provides 1 tools including update_ticket.
Zendesk offers a free tier with 300 calls per month. For higher usage, paid plans start at €0/month.
You can install Zendesk using the following command: npx -y mcp-server-zendesk. After installation, add the provided config snippet to your Claude Desktop or Cursor configuration.
Zendesk is listed under the Communication category in the AgentForge MCP registry.
Zendesk has a current uptime of 99.78% with an average response time of 240ms.
To connect Zendesk, click the "Connect Agent" button on this page to get the configuration snippet. Add it to your MCP client (Claude Desktop, Cursor, or any MCP-compatible tool). Your AI agent will then have access to all of Zendesk's tools via the Model Context Protocol.