Community MCP server for Freshdesk customer support software. Agents can create and update tickets, manage contacts and companies, search the solutions knowledge base, handle ticket conversations, and query helpdesk analytics. A cost-effective alternative to Zendesk for AI-powered support automation and ticket management.
npx -y freshdesk-mcp
{
"mcpServers": {
"freshdesk": {
"env": {
"FRESHDESK_DOMAIN": "your-domain.freshdesk.com",
"FRESHDESK_API_KEY": "your-api-key"
},
"args": [
"-y",
"freshdesk-mcp"
],
"command": "npx"
}
}
}Tool details coming soon. This server has 6 tools available.
Community MCP server for Freshdesk customer support software. Agents can create and update tickets, manage contacts and companies, search the solutions knowledge base, handle ticket conversations, and query helpdesk analytics. A cost-effective alternative to Zendesk for AI-powered support automation and ticket management.
Freshdesk has 6 tools available.
Freshdesk offers a free tier with 300 calls per month. For higher usage, paid plans start at €0/month.
You can install Freshdesk using the following command: npx -y freshdesk-mcp. After installation, add the provided config snippet to your Claude Desktop or Cursor configuration.
Freshdesk is listed under the Communication category in the AgentForge MCP registry.
Freshdesk has a current uptime of 99.75% with an average response time of 220ms.
To connect Freshdesk, click the "Connect Agent" button on this page to get the configuration snippet. Add it to your MCP client (Claude Desktop, Cursor, or any MCP-compatible tool). Your AI agent will then have access to all of Freshdesk's tools via the Model Context Protocol.